In October 2015, the City of Chamblee launched Chamblee Connect, the official platform for residents to access their government in a single location. With this new tool, residents can submit, track, and view nearby service requests through their smartphones and online. Residents can also use the in-app widgets to find information about events, public facilities, trash pickup, and more.
How to Download
Chamblee Connect is a free service and is available in the Apple App Store and Google Play for immediate use. Search Chamblee Connect in the stores or go to these URLs to access.
Click to download inGoogle Play Store!
Click to download inApple Store!
The mobile app is part of an overall program for the City to improve resident communications and service delivery. On the backend, the relevant staff redirects and responds to submitted requests through their customized workflow management system. The City also uses the backend system to provide residents real-time status updates and comments on the submitted requests. To make requests without downloading the app visit the Chamblee Connect Portal.
To help the City reach all of its residents, the application supports 17 languages through its One Voice Translation feature. When a resident submits a request in their native language, it is automatically translated into English for City officials. Subsequent updates on the request are automatically translated back into the resident’s native language to enable a seamless dialogue between the government and residents.